Retail Workforce Reimagined: the transformative power of AI | Eversheds Sutherland

Retail Workforce Reimagined: the transformative power of AI

2025. december 09.

GlobálisEgyesült KirályságAmerikai Egyesült ÁllamokFranciaországNémetországEgyesült Arab Emírségek
GlobálisEgyesült KirályságAmerikai Egyesült ÁllamokFranciaországNémetországEgyesült Arab Emírségek
Globális

Read our latest thought leadership report, produced in collaboration with Retail Economics for practical insights based on research undertaken across France, Germany, the UAE, UK and the US.

The research included surveys of 250 retail businesses with revenues over £10m and economic modelling, and has been combined with insights from Eversheds Sutherland’s lawyers, helping you stay ahead in the rapidly evolving retail workforce landscape.

The retail sector stands at a pivotal moment. Artificial intelligence (AI) is no longer a distant prospect – it is rapidly reshaping how retailers operate, compete, and serve customers.

The report covers the evolution, drivers and application of AI in retail, quantifies the retail workforce shift and sets out strategic considerations for retailers, including:

  • How to build an AI-ready workplace
  • Key areas to strengthen legal preparedness in the AI era
  • Tips on partnerships, leadership and governance

Please get in touch with our Consumer team if you would like to discuss any of the topics further.

Launch webinar

We hosted a deep-dive webinar discussing the report’s findings and key strategic implications for retailers, with Richard Lim from Retail Economics and key contributors from Eversheds Sutherland.

The webinar focused on fostering a culture of continuous learning, prioritizing ethical and legal preparedness, and aligning human-AI collaboration with strategic objectives – three key pillars of building resilient, innovative and future-ready retail businesses.

Eversheds Sutherland takes all reasonable care to ensure that the materials, information and documents, including but not limited to articles, newsletters, reports and blogs (""Materials"") on the Eversheds Sutherland website are accurate and complete. However, the Materials are provided for general information purposes only, not for the purpose of providing legal advice, and do not necessarily reflect the present law or regulations. The Materials should not be construed as legal advice on any matter.

The Materials may not reflect the most current legal developments. The content and interpretation of the Materials and the law addressed in the Materials are subject to revision.

No representation or warranty, express or implied, is made as to the accuracy or completeness of the Materials and therefore the Materials should not be relied upon. Eversheds Sutherland disclaims all liability in respect of actions taken or not taken based on any or all of the contents of the Materials to the fullest extent permitted by law. The Materials are not intended to be comprehensive or to include advice on which you may rely. You should always consult a suitably qualified Lawyer/Attorney on any specific legal matter.

Any views expressed through the Materials are the views of the individual author and may not reflect the views of Eversheds Sutherland or any other individual Lawyer/Attorney.

Szolgáltatások

Iparágak

Üzleti témakörök

Fő kapcsolattartók

andrewtodd@eversheds-sutherland.com

Andrew James Todd

Partner

London, Egyesült Királyság

catherinedetalle@eversheds-sutherland.com

Catherine Detalle

Partner

Párizs, France

wie-menho@eversheds-sutherland.com

Wie-Men Ho

Partner

Birmingham, Egyesült Királyság

rebeccadenvers@eversheds-sutherland.com

Rebecca Denvers

Principal Associate

Leeds, Egyesült Királyság

Latest Betekintés

Latest News

Latest Események és képzések

shopping district

legal updates

2026. május 29.

Consumer Lens - Session 1 | The Rise of European Class Actions

Business meeting close up discussing data

podcasts and webcasts

2026. május 29.

Tax NOLs in Cross-Border Structures Webinar

Pay-Transparency-Waterdroplets-on-glass

legal updates

2026. május 28.

EU Pay Transparency Directive

Low angle skyscrapers glass offices modern city architecture perspective

legal updates

2026. május 26.

Soft Focus

© Eversheds Sutherland 2026. All rights reserved. Eversheds Sutherland is a provider of legal and other services operating through various separate and distinct legal entities. For further information about these entities and Eversheds Sutherlands' structure please see the Legal Notice page of this website.

Eversheds Sutherland is the name and brand under which the members of Eversheds Sutherland Limited (Eversheds Sutherland (International) LLP and Eversheds Sutherland (US) LLP) and their respective controlled, managed or affiliated firms and the members of Eversheds Sutherland (Europe) Limited and Eversheds Sutherland (Africa) Limited (each an "Eversheds Sutherland Entity" and together the "Eversheds Sutherland Entities") provide legal or other services to clients around the world. Eversheds Sutherland Entities are constituted and regulated in accordance with relevant local regulatory and legal requirements. The use of the name Eversheds Sutherland, is for description purposes only and does not imply that the Eversheds Sutherland Entities are in a partnership or are part of a global entity. The responsibility for the provision of services to the client is defined in the terms of engagement between the instructed firm and the client. For further information about these Eversheds Sutherland Entities and Eversheds Sutherlands’ structure please see the Legal Notices page of this website. For information on Konexo please also see the Legal Notices page of this website.